Introduction
COM Language株式会社 respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how COM Language株式会社 collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to a customer account or purchase a product or service .
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
COM Language株式会社 is the controller and responsible for your personal data (collectively referred to as [“COMPANY”], “we”, “us” or “our” in this privacy notice).
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using the contact information provided at the end of the document.
Third-Party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
What data do we collect?
In order to process your order our Company collects the following data:
Personal Identification Data
- Last name and first name,
- Email address
- Phone number
- Postal address
- If needed, alternative postal address
Purchases product and order information
- Product reference
- Hanko customization text
- Date of the purchase
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
- Use or view our website via your browser’s cookies (cart information)
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account
- Email you with special offers on other products and services we think you might like
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data in our servers located in Japan. The website uses “https” to ensure your data are encrypted from your PC to our servers and to ensure they can’t be intercepted.
We will only retain your personal data for as long as necessary to process your order and we keep an history of 2 years on your orders. If your account isn’t accessed during these 2 years, we delete automatically all its information.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us using the contact information provided at the end of this document.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us using the contact information provided at the end of this document.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@comhankoshop.com
Cookies
For more information regarding our use of cookies, please read our cookie policy available here
Privacy policies of other websites
COM Hanko Shop website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
- Entity Name: COM Language株式会社
- Email Address: contact@comhankoshop.com
- Postal Address: 〒659-0094 兵庫県芦屋市松ノ内町2‐2
- Phone: +81 797‐21-2768
